Sustaining Engineering for Your Product’s Lifecycle: Why Partnering With a Managed Services Firm is the Best Choice
The ongoing maintenance and support of your products’ hardware, software, firmware, and network connectivity — a process known as sustaining engineering — is crucial. Doing it effectively can positively affect customer satisfaction, brand loyalty, and long-term profitability. There are multiple ways to handle this process. A manufacturer can assign it internally to existing engineering staff, augment its team with external engineering support dedicated to product maintenance, or partner with a managed services firm. Each approach offers specific advantages. However, we believe partnering with a managed services firm provides the best combination of benefits for the lifecycle of your manufactured products and connected devices. This whitepaper discusses these sustaining engineering options and why partnering with a managed services firm is advantageous for your brand, your products, your business. Download to read more.